Can my water be shut off during the pandemic in Texas?
Texas regulators vote to ban residential utility shut-offs during pandemic while buoying companies. The Texas Public Utility Commission approved an order Thursday that would ban disconnections of water and power service for Texans financially impacted by COVID-19 and put them on deferred payment plans.
Are they disconnecting utilities in Texas?
The Texas Public Utility Commission has lifted a moratorium on utility disconnections. The Texas Public Utility Commission lifted a moratorium on electric, water and sewer disconnections earlier this month, allowing providers to send disconnection warning notices to customers with past due bills.
Can a water company refuse service?
Public utilities are those utilities like electricity, natural gas, water and local phone service that serve the general public. A utility may deny service for good cause (e.g., nonpayment).
How can I get help paying my bills in Texas?
From a landline, call toll free at 1-877-399-8939 between 8 a.m. and 5 p.m., Monday through Friday. The toll free number will directly connect you with the CEAP service provider in your county. Or, visit Texas Department of Housing and Community Affairs and select “Utility Bill Payment Help.”
Can they disconnect your electricity?
Gas and electricity companies cannot cut off your supply unless they have first offered you a range of payment methods to help you pay. Electricity suppliers must give you seven working days’ notice in writing that they are going to disconnect your electricity supply because you have not paid your bill.
How can I get help paying my utility bills in Texas?
The LIHEAP CARES Act includes utility bill payment assistance. Visit Help for Texans and select the “Utility Bill Payment Help” option. From a landline, call toll free 877-399-8939 between 8 a.m. and 5 p.m., Monday through Friday. The toll-free number will directly connect you with the service provider in your county.
Can you sue a water company?
Can I Sue the Water Company? An individual can sue the water company depending on the facts of the circumstances. In addition to suing to have an individual’s service restored, they may also sue for damages suffered while the individual was without water, assuming the lack of water caused injury.