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What is the role and responsibility of desktop support engineer?

What is the role and responsibility of desktop support engineer?

Desktop Support Engineer Duties & Responsibilities 1 Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. Advising on software or hardware upgrades. Providing basic training in computer operation and management.

What are the skills required for desktop support engineer?

Desktop Support Engineer Skills

  • Knowledge of computer science.
  • Knowledge of software engineering.
  • Background in IT.
  • Strong communication skills.
  • Problem-solving skills.
  • Ability to multitask.
  • Keep calm under pressure.

What is the role of a support engineer?

Primary responsibilities of a Support Engineer include continuous monitoring of systems, software, and hardware. These professionals keep track of the developments with the help of monitoring tools. They identify the network issues and resolve them quickly. They often work with multiple parties on a day-to-day basis.

Is desktop support a good job?

A career in IT/Desktop support offers a lot of opportunity and benefits. It gives you an easier window into almost any tech industry. It also provides a good medium for improving your technical skills. If you love computers, network systems and working with people, IT support may be a great way to launch your career.

What is the salary of desktop engineer?

The highest salary for a Desktop Engineer in India is ₹32,153 per month. The lowest salary for a Desktop Engineer in India is ₹10,443 per month.

What are desktop support skills?

Skills Needed to Be a Good Desktop Support Analyst

  • Knowledge – Know your way around desktop hardware, software applications, operating systems and network connectivity.
  • Problem solving – Resolve problems while maximizing efficient use of computing resources.
  • Teamwork – Work well in a team-oriented environment.

Is desktop support a skill?

For example, 8.9% of desktop support technician resumes contained customer service as a skill….Most Common Skills For Desktop Support Technicians.

Rank Desktop Support Technician Skill Percentage
1 Customer Service 8.9%
2 Desktop 8.3%
3 Technical Support 7.6%
4 Hardware 6.6%

What is the salary of desktop support engineer?

The average salary for a Desktop Support Engineer is ₹2,21,400 per year (₹18,450 per month), which is ₹1,66,100 (-43%) lower than the national average salary in India. A Desktop Support Engineer can expect an average starting salary of ₹1,32,800. The highest salaries can exceed ₹5,00,000.

Is support engineer a good job?

Technical support may give you a decent beginning pay however there is no future growth prospect as there is little advancement in this field. You will profit by it on the off chance that you again are going to join as Tech support. This occupation profile isn’t so much good.

What qualifications do you need to be a support engineer?

You’ll need:

  • the ability to work well with others.
  • knowledge of computer operating systems, hardware and software.
  • analytical thinking skills.
  • knowledge of engineering science and technology.
  • to be thorough and pay attention to detail.
  • customer service skills.
  • excellent verbal communication skills.

How do I get a job in desktop support?

How to become a desktop support specialist

  1. Earn a bachelor’s degree.
  2. Gain a professional certification.
  3. Gain experience with operating systems.
  4. Show your customer service skills.
  5. Prepare your resume.
  6. Seek technical support positions.

What is CCNA salary India?

Frequently asked questions about a CCNA salaries The highest salary for a CCNA in India is ₹32,540 per month. The lowest salary for a CCNA in India is ₹13,236 per month.

What does it mean to be a desktop support engineer?

Desktop Support Engineers are IT professionals who fix issues with an organization’s desktop computers and laptops, as well as handle concerns with servers and security issues affecting business networks.

What are the responsibilities of a technical support engineer?

Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support.

What do you need to know to be a desktop engineer?

Engineers use their skills and knowledge to help end users solve their technology issues. In IT field customer satisfaction is based on professionals like Engineers, support specialist, and IT desktop engineers. An essential degree in computer science, IT, Telecom or a related field will help boost your career along with optional certifications.

Where can I find a desktop support technician?

Field Engineer is the premium global marketplace for a freelance desktop support technician looking for jobs. For Telecom, IT, and network professionals who are in hunt of career opportunities in an on-demand marketplace, is a one-stop solution.