Table of Contents
How do I change my feedback settings on eBay?
Here’s how:
- In the Automation Preferences – opens in new window or tab view of Selling Manager Pro, scroll down to the feedback section.
- Choose an option for when you want feedback to be left for buyers: Buyer has paid for this item: automatically leaves feedback when you mark a payment as received.
- Select Apply.
How do I change my eBay listing to private?
When creating your listing – opens in new window or tab, simply select Allow buyers to remain anonymous to other eBay users in the Selling details section. When you choose this option, only you can view the usernames of bidders and buyers – they’re hidden from everyone else viewing your listing.
What does private listing mean on eBay feedback?
Enter your search term to display live search results. Use TAB key to navigate results. Private listings allow buyers to remain anonymous when they bid on or buy an item. Usernames are hidden from other members viewing the listing and can only be seen by the seller.
How do I change positive feedback to negative on eBay?
Once you’ve submitted positive feedback for a seller, you can’t change it to neutral or negative feedback….How to follow up on feedback you’ve left
- Go to Feedback left for others – opens in new window or tab.
- Select Follow up next to the item number.
- Write your follow-up comment.
- Select Leave Follow-up Comment.
Can a buyer leave feedback after refund?
You can cancel a transaction up to 30 days after a sale, even if your buyer has already paid. Some cancelled transactions may result in a defect and affect your seller performance level. The buyer will still be able to leave you feedback.
Can you sell anonymously on eBay?
You can create an anonymous seller account with eBay in order to prevent sharing your identity with people who view your eBay profile. Provide an anonymous email address, a made-up location and a username that conceals your identity to use eBay as anonymously as possible.
What is shill bidding on eBay?
Shill bidding is when someone bids on an item to artificially increase its price, desirability, or search standing. This could create an unfair advantage, or cause another bidder to pay more than they should. We want to maintain a fair marketplace for all our users, and as such, shill bidding is prohibited on eBay.
How do I protect my identity when bidding on eBay?
How to block someone on eBay
- Log into your eBay account and click on the “Help & Contact” link at the top of the screen.
- Type “block a buyer” into the search bar on the next page.
- Click the “Block a buyer” link that appears.
- Enter the username (and up to 5,000 names separated by commas or on new lines) and hit “Submit.”
How many negative feedback are you allowed on eBay?
Ask the Customer to Remove Negative Feedback on eBay Your first option for removing negative feedback on eBay is to ask the customer directly. However, keep in mind that eBay only allows sellers to do this 5 times for every 1,000 reviews received.
Does eBay automatically remove negative feedback?
What are the guidelines? We automatically remove defects, adjust your late shipment rate, and remove feedback when: The buyer didn’t pay for an order and you canceled it using Buyer hasn’t paid as the reason. The defect, feedback, or late shipment was the direct result of an eBay site issue or program error.
Can buyer leave feedback after Cancelling?
If you cancel a transaction, the buyer can still leave you negative or neutral Feedback about the transaction.
How do I stop a buyer from leaving negative feedback?
When a buyer posts negative feedback accidentally, you can ask them to change it using the “Request Feedback Revision” page. If there is no response from the buyer, you can go to the “Report Feedback” page and explain the situation directly to eBay so they can handle the negative feedback removal.